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GDPR Compliance

Last updated: June 2026

meadow-lumen is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws. This page provides specific information about how we comply with GDPR requirements.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you voluntarily submit information through our website forms or provide explicit consent for specific processing activities
  • Contract: When processing is necessary to fulfill our obligations related to educational programme delivery
  • Legitimate Interest: For improving our services, website functionality, and responding to enquiries
  • Legal Obligation: When required to comply with applicable laws and regulations

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request access to personal data we hold about you. We will provide a copy of this data in a commonly used electronic format.

Right to Rectification

If personal information we hold about you is inaccurate or incomplete, you have the right to request correction or completion.

Right to Erasure

You may request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes it was collected, or you withdraw consent upon which processing was based. This right is not absolute and may be limited by legal obligations requiring data retention.

Right to Restrict Processing

You may request restriction of processing in specific situations, such as when you contest the accuracy of data or object to processing based on legitimate interests.

Right to Data Portability

You have the right to receive personal data you provided to us in a structured, commonly used, machine-readable format, and to transmit this data to another controller where technically feasible.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.

Right to Lodge a Complaint

If you believe our processing of your personal data violates data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the following information:

Email: dataprotection at meadow-lumen.com
Postal Address: Data Protection Officer, meadow-lumen, 47 Wellington Street, Leeds LS1 4JE, United Kingdom

We will respond to your request within one month of receipt. In complex cases, we may extend this period by an additional two months and will inform you of any such extension.

Data Protection Officer

meadow-lumen has designated a Data Protection Officer responsible for overseeing data protection compliance. You may contact our DPO with questions or concerns about our data processing practices using the contact information provided above.

International Data Transfers

Personal data collected through our services is primarily stored and processed within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls limiting data access to authorized personnel
  • Staff training on data protection obligations
  • Incident response procedures for data breaches

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the appropriate supervisory authority within 72 hours of becoming aware of a breach, where required by law.

Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods include:

  • Enrolment enquiries not resulting in participation: 12 months
  • Programme participation records: 7 years from completion
  • Email correspondence: 3 years from last contact
  • Website analytics data: 26 months

Updates to This Notice

We may update this GDPR compliance notice periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your data.

Contact the ICO

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk

meadow-lumen

Financial education services in Leeds, supporting individuals and families in building money management skills.

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Important Notice: Educational programmes offered through this site provide information and skills training. They do not constitute regulated financial advice. Individual results depend on personal circumstances and application of learned principles. We recommend consulting qualified financial professionals before making significant financial decisions.

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