Privacy Policy

Last updated: June 2026

This Privacy Policy describes how meadow-lumen collects, uses, and protects personal information provided through this website and our educational services.

Information We Collect

We collect information that you voluntarily provide when:

• Submitting enrolment requests through our website forms
• Communicating with us via email
• Participating in our educational programmes
• Visiting our physical office location

The types of personal information we may collect include:

• Full name
• Email address
• Programme selection and educational interests
• Any additional information you choose to provide in communications

How We Use Your Information

We use collected information for the following purposes:

• Processing and confirming programme enrolments
• Communicating programme details, schedules, and updates
• Responding to enquiries and providing customer service
• Sending educational materials related to enrolled programmes
• Improving our services and website functionality
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our participants

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enrolment and participation records are typically retained for seven years for administrative and legal compliance purposes.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to legal obligations
• The right to object to or restrict certain processing activities
• The right to data portability

To exercise these rights, please contact us using the information provided on our Contact page.

Website Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. For detailed information about our cookie practices, please refer to our Cookies Policy.

Security Measures

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

meadow-lumen Financial Education
47 Wellington Street
Leeds LS1 4JE
United Kingdom

Email: privacy at meadow-lumen.com